INFO

Policies and Terms:

Shipping: 

Please allow between 1-2 weeks for all orders to ship from the time payment is received as they are made to order unless otherwise noted. 

First Class Mail for Domestic orders are shipped via USPS First Class Mail with Delivery Confirmation for $8. Please allow 1-6 business days for delivery.

Priority Mail Shipping for domestic orders ship via USPS Priority Mail at a flat rate of $15.00. Please allow 1-4 business days for your package to reach you

First class International orders are shipped via USPS First Class International Mail for $15. Tracking information will not be provided once your package leaves the US. Please allow 7-14 business days for delivery.

Priority International Shipping for international orders ship via USPS Priority Mail International at a flat rate of $30.00. Tracking information will be provided. Delivery is generally 6-10 business days. 

We are not responsible for any lost or stolen items that occur during shipping.

International Orders shipped via USPS First Class Mail does not provide tracking information and is uninsured. If you'd like to be able to track the progress of your shipment, please select the Priority International Mail option. Regardless of the service you choose, you may be responsible for import duties and taxes on your international order. In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information.

Payment: Payment is accepted through PayPal, Visa, Mastercard, American Express and Discover.

Returns:
Maslo Jewelry will accept returns or exchanges within 14 days of receipt with tags attached. Please contact: info@maslojewelry.com for further information.

Repairs:
Maslo Jewelry will repair your jewelry free of charge up to one month from the receipt of goods, thereafter a repair fee of will be charged for each item. 

Metals:
Maslo Jewelry uses a variety of vintage pieces and findings, including brass shapes, a variety of mixed metals, vintage deadstock materials and costume jewelry which look gently worn and/or imperfect. All earrings post are made of surgical steel. Please feel free to contact us with questions about specific pieces prior to purchasing.

Friendly Reminder: Our jewelry is created for adult use. Please keep your accessories out of reach from babies and young children. The pieces, in whole or parts, can be swallowed and pose a choking hazard.

Cleaning:
To keep your jewelry looking its best, avoid contact with: perfumes, lotions, hairspray, oil, water, chlorine and chemicals. Store your jewelry in an airtight plastic bag with your non tarnishing tab. To clean your brass/copper jewelry there are a variety of options including: Brasso, Empires Instant Tarnish Remover or any commercial jewelry dip that states it will clean brass/copper.

Custom Designs:
Maslo Jewelry would love to create your wedding jewelry and can also create new pieces with your handed down keepsakes. To inquire about custom design work please contact us via email at info@maslojewelry.com.

Wholesale:
For wholesale information please contact info@maslojewelry.com. Please include your store name, location, tax ID and contact info. 

Lending:
Please contact  info@maslojewelry.com with your lending requests and intended use.

Contact Us:
Please email us at  info@maslojewelry.com with any questions or comments. For immediate inquires only please contact: 571.278.7058

Privacy:
All personal information submitted to Maslo Jewelry is kept strictly confidential. We respect our clients' privacy and therefore, it will not be shared. We may contact you on occasion through email with regards to special promotions, sales or new designs.

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